Set up IMAP or POP for Windows Mail

To learn more about the differences between Post Office Protocol (POP) and Internet Message Access Protocol (IMAP), see IMAP and POP mail protocol comparison.

For increased security, we recommend that you use our Secure Sockets Layer (SSL) servers as detailed in this article. If your internal system configurations require non-SSL ports, see the Rackspace Email and Hosted Exchange settings page for a list of available servers and ports.

Set up Windows Mail for IMAP

1. In Windows Mail, click Tools > Accounts.

2. Click Add.

3. Click Next.

4. Enter your first and last name. This is the name that will appear in the From field of messages that you send.

5. Click Next.

6. Enter your entire email address (for example,[email protected]).

7. Click Next.

8. Enter the following information:

   • Incoming e-mail server type - Select IMAP from the list.
   • Incoming mail (POP3 or IMAP) server - Enter the secure server name: secure.emailsrvr.com
   • Outgoing e-mail server (SMTP) name - Enter the secure server name: secure.emailsrvr.com
   • Select the Outgoing server requires authentication check box.

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9. Click Next.

10. Enter your entire email address (for example, [email protected]).

11. Enter the password for your email account.

12. (Optional) Leave the Remember password check box selected.

13. Click Next.

14. In the Congratulations window, if you don't want to download all your messages, select the Do not download my e-mail at this time check box.

15. Click Finish.

    The account you just created will be selected.

16. Click the Properties button.

17. Click the Advanced tab.

18. Select both of the This server requires a secure connection (SSL) check boxes.

19. In the Outgoing mail (SMTP) field, enter the secure outgoing port: 465

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20. Click OK.

21. Click Close.

Set up Windows Mail for POP

1. In Windows Mail, click Tools < Accounts.

2. Click Add.

3. Click Next.

4. Enter your first and last name. This is the name that will appear in the From field of messages that you send.

5. Click Next.

6. Enter your entire email address (for example, [email protected]).

7. Click Next.

8. Enter the following information:

   • Incoming e-mail server type - Ensure that POP3 is selected.
   • Incoming mail (POP3 or IMAP) server - Enter the secure server name: secure.emailsrvr.com
   • Outgoing e-mail server (SMTP) - Enter the secure server name: secure.emailsrvr.com
   • Select the Outgoing server requires authentication check box.

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9. Click Next.

10. Enter your entire email address (for example, [email protected]).

11. Enter the password for your email account.

12. (Optional) Leave the Remember password check box selected.

13. Click Next.

14. In the Congratulations window, if you don't want to download all your messages, select the check box labeled Do not download my e-mail at this time.

15. Click Finish.

    The account you just created will be selected.

16. Click Properties.

17. Click the Advanced tab.

18. Select both This server requires a secure connection (SSL) check boxes.

19. In the Outgoing mail (SMTP) field, enter the secure outgoing port: 465

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20. A POP connection typically removes the email messages from the email server after you have downloaded new messages to your computer. If you want to leave copies on the server, select the Leave a copy of messages on server check box. To avoid exceeding your account's storage limits, indicate whether the server should delete messages after a certain number of days and/or delete messages when you manually delete them from the Deleted Items folder.

21. Click OK.

22. Click Close.