Rackspace Email and Hosted Exchange settings
To set up your email hosted by Rackspace on either your desktop email client (like Outlook or Mac Mail) or on your mobile device, you can use our Email Help Tool or enter the settings manually.
Email Help Tool
The Email Help Tool guides you through the entire setup process. The tool automates the setup process for supported email accounts and clients, or provides instructions for manually configuring your client.
Access the tool at Rackspace Email Help Tool.
Manual configuration settings
If the Email Help Tool doesn’t offer instructions for your mail client or if you want to set up your client directly, you can manually configure your email client or device by using the settings in this section.
Note: If your email uses an Exchange mailbox and you don’t want to set up the connection as IMAP or POP, you can find information for specific clients and devices in Configure email clients and mobile devices for email hosted on Exchange.
To learn more about the differences between IMAP and POP, see IMAP and POP mail protocol comparison. We recommend using IMAP for the incoming mail connection.
Secure settings (recommended)
The following server settings provide a secure (SSL) connection:
|Protocol||SSL server name||SSL port number|
Warning: The following alternative server settings do not use SSL and therefore do not make a secure connection to the mail server.
|Protocol||Server name||Port number|
|SMTP (outgoing)||smtp.emailsrvr.com||25, 587, 8025, or 2525|
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