Manually configure iOS devices for email hosted on Exchange 2010

  • Last updated on: 2019-03-28
  • Authored by: Mawutor Amesawu

Use the procedure in this article to configure a Microsoft® Exchange® 2010 account on your Apple® iOS device.

Note: If you do not know which Exchange version you are using, log in to emailhelp.rackspace.com with the email address and password you are attempting to set up to see the exact server name settings.

  1. On the home screen of your iOS device, tap Settings.

  2. Tap Passwords & Accounts.

  3. Tap Add Account.

  4. Tap Exchange.

  5. Enter your email address and password, and add a description of the account you are setting up. Then, tap Next.

    Note: The device verifies the account. If you receive the message Unable to verify account information, disregard the message and tap OK.

  6. On the server settings page, enter the following information if it is not already present:
    • Email - Enter your email address.

    • Server - Enter connect.emailsrvr.com.

    • Domain - Leave this field blank.

    • Username - Verify that your user name is exactly the same as your full email address.

    • Password - Enter your email account password.

    • Description - Enter a description of the account that you are setting up. Make this description anything that helps you identify your account.

  7. Tap Save.

  8. Tap Next.

    Your device creates a secure sockets layer (SSL) connection to the Exchange server. After the device connects, check marks appear confirming that your settings have been verified.

  9. Select the services that you want to sync with the Exchange Server by swiping the ON/OFF buttons next to each service. Tap Save when you are done.

You have successfully added your Exchange email account on your iOS device.

Note: Depending on how much data is in the mailbox, it might take some time before your information is completely downloaded to your device.

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