Manually configure Blackberry 10 devices for email hosted on Exchange 2007

  • Last updated on: 2016-01-28
  • Authored by: Mawutor Amesawu

The following steps are required to configure Microsoft Exchange 2007 ActiveSync on a Blackberry 10 Phone:

Note: A BES data plan must be purchased through your provider and added to your account; your administrator will then purchase a BES license,
assign it to your email address, and provide you with an activation PIN.

  1. Log into your User Control Panel at the following URL: https://admin.emailsrvr.com/usercp

  2. Scroll down to the Client Setup section and click on the ActiveSync link. This will open the Setting Up ActiveSync window which will contain the information needed to set up your device.

  3. Locate the Settings options from within your home menu.

  4. Select Accounts.

  5. Select Advanced from the bottom of the screen, or you may need to select Add Account first if you already have an account set up.

  6. Select Microsoft® Exchange ActiveSync.

  7. Enter your full email address, server address, and domain exactly as it is in the Setting up ActiveSync window. Then enter your mailbox password.

  8. Confirm which personal information you would like to sync from your Exchange mailbox to your Blackberry, then select Done.

  9. Wait for your Blackberry to complete verifying your settings.

  10. When this is complete, you will see your list of accounts as well as the new account that was setup.

  11. To check for new messages swipe, up from the bottom of the screen then to the right, and then select your mail account to view your inbox.

Continue the conversation in the Rackspace Community.