Manually configure Android devices for email hosted on Exchange 2010

  • Last updated on: 2016-01-27
  • Authored by: Marco Salazar

The following steps are required to configure Microsoft Exchange 2010 on most Android devices:

Note: Before you can begin, your administrator must Add an ActiveSync license and assign it to your email address.

  1. Tap the Settings icon, and then tap Accounts and Sync.

  2. Tap the Add icon, and then tap Exchange ActiveSync.

  1. Enter your email address and password, and then tap Manual setup.

  2. On the next page, enter the rest of the necessary information and then tap Next:

    • Email address: Enter your email address (for example,

    • Server address: Enter

    • Domain: Leave this field blank.

    • Username: Enter your email address again.

      Some devices might have the settings as domain\username. On those devices, the field should have a backslash (\) before your email address (for example, \

    • Password: Enter your password.

    • Select This server requires an encrypted SSL connection.

  3. If you are prompted to enable remote security administration, tap Ok or Allow. This allows you to remotely perform a factory reset (delete all data) on the device from Outlook Web App if the phone is lost or stolen and there is sensitive company information on the device.

  4. Select the services that you want to synchronize with the Exchange server and when to synchronize. Then, tap Next.

  5. Enter a descriptive name for your account and then tap Finish setup.

Your Android phone and Microsoft Exchange account are now synchronized.

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