Dedicated Hosting FAQ

General

Where can I learn more about the service levels for dedicated managed hosting?

You can find a comparison of the service levels on the Managed Hosting product page.

Where can I find your SLAs?

Our service level agreements (SLAs) are located on the following pages:

Where can I read more about Rackspace’s support lifecycle and terms?

You can find information about support lifecycles and terms on the Extended Lifecycle Support page.