Dedicated Hosting FAQ
Where can I learn more about the service levels for dedicated managed hosting?
You can find a comparison of the service levels on the Managed Hosting product page.
Where can I find your SLAs?
Our service level agreements (SLAs) are located on the following pages:
- Managed Hosting Services Terms and Conditions
- Managed Hosting Services Terms and Conditions (Intensive)
Where can I read more about Rackspace’s support lifecycle and terms?
You can find information about support lifecycles and terms on the Extended Lifecycle Support page.
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