Work with public folders through Outlook for Exchange 2007 and 2010

  • Last updated on: 2016-01-29
  • Authored by: Theresa Kinney

Manage public folders

You can manage public folders through email clients on both Windows and Mac. Following are instructions for managing public folders through Outlook and Entourage.

Outlook 2003, 2007, 2010

  1. Open Outlook and log in to your email account.

  2. In the navigation pane, click Folder List.

  3. Expand Public Folders > All Public Folders, the root folder, and your domain.

Outlook 2011 for Mac

  1. Open Outlook 2011 and log in to your email account.

  2. From the Tools menu, select Public Folders.

  3. Within the folder browser, select the root folder and your domain.

Entourage 2008

  1. Open Entourage and log in to your email account.

  2. In the navigation pane, expand Public Folders > All Public Folders, the root folder, and finally your domain.

Add to your public folders and assign permissions

Following are instructions for creating additional public folders and assigning permissions, as needed.

Create a public folder

  1. Follow the steps in the preceding section to access your public folders.

  2. Right-click on your domain and select New Folder.

Assign permissions to a public folder

Note: You might see a few groups on the Permissions tab, and that is normal. It is important to leave these groups intact so that we can help you if you need help. There are also two special groups called FolderAdmins and FolderUsers. These groups allow you to set permissions for all of your public folder administrators or users at once.

  1. Follow the steps in the preceding section to access your public folders.

  2. Right-click the public folder and select Properties.

  3. Click the Permissions tab.

  4. Click Add, select the member to whom you want to grant permission, and then click Add again.

  5. Select the permission type that will work best for the user.

For a list of available roles and permissions, see Public folder permissions for Exchange.

Where to go from here

Manage public folders in the control panel for Hosted Exchange 2007 and 2010

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