Viewing and editing user information for your account

  • Last updated on: 2017-06-06
  • Authored by: Rackspace Support

This article provides a closer look at the services available on the My Profile & Settings, Account Settings, and User Management pages in the Cloud Control Panel. You access these pages from the user name menu located in the top-right corner of the control panel.

My Profile & Settings

Use the My Profile & Settings page to view your primary contact information, view or edit your security settings, and view your account and product permissions.

Use the Security Settings section to change your password, enable or disable multi-factor authentication, configure a secret question, and view your API key.

Account Settings page

Use the Account Settings page to view your account settings, account details, product preferences, and to view or edit your primary contact information.

In the Rackspace Account Settings section, you must have multi-factor authentication enabled before you can edit the settings. To enable multi-factor authentication, click on your username in the upper-right corner and click My Profile & Settings.

In the Primary Contact Information section, you can view or edit your primary contact information, such as name, address, and phone number.

You can cancel your account by clicking Cancel My Account at the bottom of the page.

User Management page

Use the User Management page to edit user-related information, such as email addresses and passwords, and to add new users.

  • To make changes for a user, click the gear icon next the user name and select one of the options. Complete the applicable fields in the resulting pop-up dialog box and save the changes.

  • To add a new user, click Create User. On the Create User page, enter information for the new user’s login, access levels, and contact information. For information about access controls for new users, see Learning about Role-Based Access Control (RBAC). After you have entered all of the information for the new user, click the Create User button at the bottom of the page.

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