View your network device's configuration

  • Last updated on: 2019-04-30
  • Authored by: Trevor Becker

The MyRackspace Portal contains a self-service feature that enables you to download a copy of your firewall’s or load balancer’s running configuration. You can use this feature for your documentation and auditing purposes.

View the configuration of your network device

  1. Log in to the MyRackspace Portal by using your username and password.

  2. In the top navigation bar click Select a Product > Dedicated Hosting.

  3. Select Products > Devices.

  4. On the Devices page, click the gear icon to the left of the network device to view action options.

    If you cannot find your network device, use the search box on the top right of the page. Search for the term Firewall or Load Balancer.

  5. Click Download Network Config.

    The length of the download depends on the size of your network device’s configuration. After the download is complete, the configuration is located in your browser’s download folder as a .txt file.

    Note: The network device’s configuration contains sections named REMOVED. These fields have been removed because they contain Rackspace-specific infrastructure settings.

View client VPN users within your firewall’s configuration

Client virtual private network (VPN) users are stored in the firewall’s running configuration. The structure of a client VPN user is as follows:

Syntax:  username <username> password <password>
Example: username rackspace-test password Abc123

If you want to perform a client VPN user audit of your firewall, perform the steps in the “View the configuration of your network device” section, and search through the document for the client VPN syntax shown above.

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