View and pay unpaid invoices in the Cloud Office Control Panel

  • Last updated on: 2016-01-18
  • Authored by: Mawutor Amesawu

To view unpaid invoices for your Cloud Office account, log in to the control panel and perform the following steps:

Note: These steps are for customers who are billed automatically. If you are emailed an invoice, please follow the instructions in the email.

  1. At the top of the page, click your account name and select Billing & Payments.
  2. On the Billing & Payments tab, click Unpaid Invoices.

    A list of invoices appears, showing the amount of each invoice and a brief description.

  3. To view a detailed invoice, click the invoice number.
  4. To pay the invoice, click Pay in the Action column.
  5. If necessary, update the credit card information to process payment.
  6. Make any necessary changes, and click Pay Invoice to pay your invoice.

Continue the conversation in the Rackspace Community.