Using CNAMEs with Cloud Files containers

  • Last updated on: 2018-10-23
  • Authored by: Rackspace Support

A CNAME record is way to link your Cloud Files container to a branded URL that you display instead of a CDN URL. For example, you might want create a CNAME record that links your CDN URL (for example, to a shorter or branded URL (for example,

Find your CDN URL

Before you can create the CNAME record, you need to know the CDN URL of the container. You can find this information in the Cloud Files section of the Cloud Control Panel by clicking the gear icon next to the container name and selecting View All Links. A popup dialog box with the CDN links to the container displays, as shown in the following image:

Alternatively, you can request your container information by using the Cloud Files API.

Set up CNAME records

You set up your CNAME record by managing your DNS. Within your DNS settings, request a new record. Ensure that your CNAME record points to your container’s CDN URL and not your object’s CDN URL.

If you’re using Rackspace Cloud DNS, creating a CNAME record that uses the example values introduced at the beginning of this article look like the following image:

If you want to edit or delete your CNAME record, you can also do that by managing your DNS in your existing tool.


  • You are not charged extra for using CNAMEs.
  • At this time, CNAMEs do not work with SSL (or HTTPS) delivery.

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