Use simple email setup to configure iOS devices for email hosted on Exchange 2010

  • Last updated on: 2016-01-29
  • Authored by: Rae D. Cabello

This article describes how to use our Simple Email setup tool in Outlook Web Access (OWA) to set up your iPhone.

Note: These instructions apply to customers on a Microsoft Exchange 2010 environment. If you are unsure about what Exchange platform you are using, contact your administrator.

Set up email on iPhone

  1. Log in to with your email address and password.

  2. In the top right hand corner, select Options and then select See All Options.

    On the next screen, select Setup your iPhone under Shortcuts to things you can do

  3. On the next screen, fill in the fields that apply to you and select Send.

  4. You’ll receive a text message with a link. Click that link.

    Select Install and then select Install now.

    On the next screen, enter the password for your email address.

    Note: if you have the passcode protection on your phone, you may receive a passcode notification to confirm the installation.

  5. Your phone will begin the verification process and you’ll receive a Verified notification when that process is complete.

    Wait for the process to complete. Then select Done.

    At this point, your email account begins syncing your mailbox from the server on your phone. The time required for this process can vary depending on your connection speed and how many days of mail is syncing.

Remove email account from iPhone

To remove your Exchange account from your iPhone, follow the steps below:

  1. From the home screen of your iPhone, select Settings. In the Settings screen, select Profile.

  2. On the next screen, select Remove. Select Remove again on the confirmation screen.

Note: if you have passcode protection on your phone, you may receive a passcode notification to confirm the removal of your account.

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