Transfer a domain's email services to another account
You can transfer a domain's email services from one account to another
without starting a ticket or coordinating with Rackspace Support and
Account Management. Use the following steps to accomplish this task
through your Control Panel:
Note: This transfer is purely administrative. Performing the
transfer does not affect existing mail data or mail delivery.
Initiate a domain transfer
-
Log in to the Rackspace Email Control Panel.
-
Scroll down to the Domains section and click Domains.
-
In the domain list, locate the domain that you want to move to
another account. -
Within the Transfer column on the right, click Start. The
Start Transfer page displays.Note: The Transfer column can be hidden or displayed for
limited administrators. You set its visibility through the
Permissions tab on the Add/Edit Admins page. -
Review the steps to transfer the domain and then click Start Transfer.
The Start Transfer page updates to show a URL (available for
24 hours) that you can email to the administrator of the destination
account.Note: You can click the Cancel Transfer button at any time
to cancel the transfer.
Accept a domain transfer
To finalize the domain transfer, the administrator of the destination account performs the following steps:
- Use the provided domain transfer URL to log into the Email Control Panel.
- Click Finish Transfer.
Updated 4 months ago