How to contact Rackspace Support
Rackspace Support is available 24x7x365 for all products. You can reach the Support team by phone and live chat. You can also create a Support ticket and administer your Rackspace product through the Cloud Control Panel.
Check the status of your Rackspace products at the System Status page.
Dedicated Hosting support
Call Dedicated Hosting support at the following numbers:
- US: 1-800-961-4454
- International: +1-210-312-4600
You can also log in to the MyRackspace portal to access chat support, the knowledge base, and How-To videos.
You can find support documentation at the How-To Rackspace Email page.
Use the Email Setup Wizard to get help setting up your email and other email-related tasks.
Fanatical Support for AWS
Call Rackspace AWS support at 1-800-961-4454.
You can find support documentation in the Fanatical Support for AWS Product Guide.
You can also log in to the Fanatical Support for AWS Control Panel to access chat support.
OpenStack Cloud support
Call Cloud support at 1-800-961-4454.
You can also log in to the Cloud Control Panel to access chat support.
Legacy Datapipe support
You can call the following numbers for legacy Datapipe support:
United States - Toll Free: +1 888-749-5821 - International: +1 201-792-4847
Europe - Toll Free: +44 800 634 3414 - International: +44 207 515 2555 - Local: 0207 515 2555
Asia - Hong Kong: +852 3521 1466 - China: +86 21 5058 2100 - Singapore: +65 6493 7235
Additional support resources
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