Set up Mobile Sync

  • Last updated on: 2017-04-12
  • Authored by: Jesse Miller

This article provides instructions for setting up Mobile Sync for Rackspace Webmail on a variety of mobile devices. Mobile Sync synchronizes your email, contacts, and calendar events in real time.

Prerequisites

The Mobile Sync service is available only to Rackspace Email Plus users. Instructions for setting up email on a mobile device for a standard Rackspace Email account can also be found using our Help Tool

Set up Mobile Sync

You can find instructions on how to set up this service by using our Help Tool.

  1. Log in to the Help Tool with your Rackspace Webmail address and password.

  2. Under Support Tools, tap Set Up My Email.

  3. Depending on the device you are setting up, tap either Phone or Tablet.

  4. Select the operating system of your mobile device. If applicable, select the version or manufacturer on the subsequent screen.

  5. When asked “How would you like to connect to the mail server?”, tap the Mobile Sync button.

  6. Follow the instructions which are customized to your specific device type.

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