Set up BIS (Blackberry Internet Service) with Exchange

This article describes the setup process for users who have an Exchange mailbox
but do not have a
BlackBerry Enterprise Service (BES) license and
want to use Blackberry Internet Service (BIS) instead.

A BES license allows maximum
Exchange functionality on the BlackBerry, including contacts and
calendar. Setting up a BES license is done by an administrator,
as described at Add an ActiveSync or BES license.

Note: Support for email accounts and email setup may vary by service
provider.

To associate your BlackBerry Internet Service (BIS) account with Outlook
Web Access (OWA), perform the following steps:

1. Log in to your User Control Panel at https://admin.emailsrvr.com/usercp.

2. Under the Client Setup section, click the Entourage 2008
   link. This will open the Setting Up Entourage 2008 window. Though
   BIS is not based on Entourage, the addresses and the user name are the
   same. You will need this information to set up the account.

3. Log in to the BIS website for your carrier.
   Links to some major carriers' sites are listed below:

• Alltel:
  https://www.alltel.blackberry.com/
• AT&T / Cingular:
  https://bis.na.blackberry.com/html?brand=mycingular
• Nextel / Sprint:
  https://sprint.blackberry.com
• Rogers:
  https://bis.na.blackberry.com/html?brand=rogers
• Telus:
  https://bis.na.blackberry.com/html?brand=telus
• T-Mobile (U.K):
  https://www.instantemail.t-mobile.co.uk/
• T-Mobile (U.S):
  https://my.t-mobile.com/Login/Default.aspx
• Verizon:
  https://bis.na.blackberry.com/html?brand=vzw

4. Click the Set Up Account button.

5. Enter your email address (for example, [email protected]).

6. Enter and confirm password.

7. Click the Next button.

8. Click the I will provide the settings to add this email account
   option button.

9. Click the Next button.

10. Click the This is my work email account option button.

11. Click the Next button.

12. Click the I can access my email account using a Web Browser
    (Outlook® Web Access) option button.

13. Enter the following information in the fields provided:

• Outlook Web Access URL - From the Setting Up Entourage 2008 window, enter the EWS Server without /ews/exchange.asmx.

• User name - Enter the Domain Name followed by a backslash and the Account ID (for example, mex03b.mlsrvr.com\myname_example.com).

  Note: The Account ID is not your email address.

• Password - Enter the password associated with your email account.

• Email Address - Enter your entire email address, using all lowercase letters (for example, [email protected]).

• Mailbox name - Enter your entire email address, using all lowercase letters (for example, [email protected]).

14. Click the Next button.

After setup is complete, you will see your email address on the main screen.
You should begin receiving new messages in approximately 20 minutes.