Set access rules for archive users

  • Last updated on: 2018-04-06
  • Authored by: Beau Bailey

This article describes how to set access rules for archive users.


  • Applies to: Administrator
  • Difficulty: Easy
  • Time needed: Approximately 10 minutes
  • Tools required: Cloud Office Control Panel access

For more information about prerequisite terminology, see Cloud Office support terminology.

Set access rules

Use this procedure to limit who can access the email archive by verifying registered addresses.

  1. Log in to the Archive Manager.

    For more information, see Log in to the Archive Manager.

  2. In the upper-right corner of the window, click Admin User to access the Admin User dashboard.

    Note: There are three dashboards for top-level administrators: Search, Admin, and Admin User.

  3. Select the tab End User Access Rules.

  4. Specify which domains are allowed to access the archive and which domains are denied access:

    • Allow List - Specify the email domains that can access the archive. For example, if you want to allow access only to users with your company domain,, type * under Allow rules. Only users with this domain can access the archive in future logins.

      To add more domains to this list, move down to the next row and continue to follow this process until you have added all the appropriate domains to the allow list.

      Note: If you are updating only the allow list, skip to the 4th step. Otherwise, proceed to the following Deny List option to deny specific email domains.

    • Deny List - You might prefer that your users not register into their login with certain domain names. For example, consumer domains such as and tend to be unpopular with IT administrators. To create a deny list for these domains, for example, type *, and add * to the next row.

  5. Click Update.

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