Recover a deleted Rackspace Email mailbox

  • Last updated on: 2019-07-17
  • Authored by: Ian Avery

This article explains how to recover a Rackspace Email mailbox that was deleted within the last 14 days.

To recover a Rackspace Email mailbox, create a new mailbox by using the same username as the recently deleted mailbox. You’ll be prompted with the option to restore the mailbox from the backup stored on our system.

Note: If you created an email alias with the same username as the deleted mailbox, you must first delete the alias.

  • To restore all messages to the new mailbox, click Restore.
  • To create the mailbox without restoring any messages, click No thanks, just create new mailbox.

Share this information: