Protection from external images in Webmail
Email can contain links that are hosted on a separate server from your email. To display one of these images, your email client makes a request to the image server. This request can include your IP address, browser version, and any cookies that the image server has set. Taken together, the server can use this information to track your online behavior.
To provide protection against this common practice, you can control external image tracking in Webmail. When you read an email that links to images hosted on a separate server from your email, the images are not displayed by default. Instead, a caution bar is displayed at the top of the email (as shown in the following screenshot), and you can click that bar to display the images.
If you understand the risks and would prefer to have images always loaded by default, you can disable the blocking in Webmail Settings.
- In the Settings dialog box, click General Settings.
- On the Email Options tab, clear the Block external images check box.
- Click Save.
You can re-enable external image blocking at any time.
Continue the conversation in the Rackspace Community.
©2018 Rackspace US, Inc.
Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License