Rackspace Cloud user groups

  • Last updated on: 2018-11-20
  • Authored by: Cat Lookabaugh

As of October 31, 2018, Cloud customers can leverage user groups to make the process of managing users and permissions faster and easier. By grouping users together and assigning permissions to the group, you can adjust access for all the users in the group at one time, rather than adding or revoking access permission for each user individually.

Create a user group

Use the following steps to create a user group:

  1. Log in to the Cloud Control Panel.

  2. In the top navigation bar, click Account > User Management.

  3. Click the User Group tab.

  4. Click Create New User Group.

  5. Enter a simple identifier for the Group Name and a longer description for Group Description.

  6. Click Create Group.

Manage group members

Users that have a check mark are included in the group. You can remove a user from the group by removing the check mark. To add a new member or edit a member, click Add/Edit Members.

Note: If a greater permission has been granted in a group, the lesser permissions are disabled when you directly edit individual users. Thus, if a user gets billing:admin from a user group, the option to select billing:observer is disabled when you directly edit permissions for that user.

Example user group

Here is an example user group and how you might use it.

The following images show the Billing Users group members and their permissions. The purpose of this group is to give all members of this group Admin permissions for Billing and Payments. Any user who belongs to this group automatically inherits all of the permissions of the group. If users have permissions from another group or by direct assignment, the users keep the most elevated privilege that they have been given.

In this example, user CloudCharles was directly assigned as a Ticketing Admin when the user was created. CloudCharles keeps the Ticketing Admin permission even though no permissions for Ticketing are assigned as part of this group.

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