Troubleshooting your PHP script

  • Last updated on: 2015-12-30
  • Authored by: Rackspace Support

If your PHP script is not working, check the following:

  1. Did you save it as a file with the “.php” extension?

  2. Did you upload it to the correct folder on the server?

  3. Did you upload it in ASCII?

If you’ve tried all of the above and your script still isn’t working, you can verify that PHP is indeed installed and working by running PHPinfo.

If you check all of these without success please contact a support specialist. You can also find additional help at the following websites:

Continue the conversation in the Rackspace Community.