Account information in the Cloud Office Control Panel

  • Last updated on: 2016-01-18
  • Authored by: Mawutor Amesawu

You use the account section of the Cloud Office Control Panel to directly update and manage your account, including billing info, company contacts, administrators, upgrades, and cancellations. You access this section by clicking your account name in the top-right corner of the control panel and selecting the appropriate item from the menu.

Company and billing details

When needed, you can change your company phone number, address, credit card information, and contacts. You can assign primary or secondary status to company contacts. Primary contacts have the authority to make decisions for the account. Secondary contacts can be set up to receive notifications such as billing statements, product updates, or system alerts. You can also cancel services or the entire account.

Administrator management

You can add multiple administrators with varying degrees of account access. There are Super, Standard, and Limited administrators. Limited administrators have access only to specifically assigned sections of the control panel. You can also monitor and export logs of all administrator logins and actions.

For more information, see Manage email administrators with the Cloud Office Control Panel.


You can upgrade any service through the control panel. Add apps, mailboxes, storage, or domains. If you can assign primary or secondary status to company contacts. have unneeded mailboxes or services, make adjustments as desired.

For more information, see Upgrades in the Cloud Office Control Panel.

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