Manually configure Outlook 2011 for email hosted on Exchange 2010

  • Last updated on: 2016-01-28
  • Authored by: Rackspace Support

This article describes how to set up your Microsoft Exchange 2010 mailbox to work with your Microsoft Outlook 2011 email client.

  1. Open Outlook and from the Outlook drop-down menu, select Preferences. In the Outlook Preferences menu, select Accounts.

  2. On the Accounts screen, select Exchange Account.

  3. Enter the following information:

    • Email address - enter your entire email address (for example,

    • Method - select User Name and Password.

    • Username - enter your entire email address (for example,

    • Password - enter the password associated with your email address.

    • Server - Enter

  4. Click Add Account and confirm that the amber-colored dot next to the account name turns from an amber color to a solid green color (this may take a moment).

    Close all windows and you’re done!

Note: The amber dot may take a minute or two to change from amber to green. If it doesn’t change, check the accounts settings and password and make sure you are using the correct EWS server address.

Note: If you already have email on the server, your email will slowly begin to populate your inbox. This can take some time depending on how much data you have.

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