Manually configure Outlook 2011 for email hosted on Exchange 2007

  • Last updated on: 2016-01-28
  • Authored by: Rackspace Support

This article describes how to set up your Microsoft Exchange 2007 mailbox to work with your Microsoft Outlook 2011 email client.

  1. Login to your user control panel ( Under the Client Setup section, select Outlook 2011. This will contain some information that you need to set up your account.

  2. Open Outlook and, from the Outlook drop-down menu, select Preferences. In the Outlook Preferences menu, select Accounts.

  3. On the Accounts screen, select Exchange Account.

  4. Enter the following information:

    • Email address - enter your entire email address (for example,

    • Method - select User Name and Password.

    • Username - enter your entire email address (for example,

    • Password - enter the password associated with your email address.

    • Server - Enter the Exchange Web Server (EWS) address from your Outlook 2011 Setup Guide.

  5. Select Add Account and confirm that the amber-colored dot next to the account name turns from an amber color to a solid green color. (this may take a moment). Close all windows and you’re done!

Note: The amber dot may take a minute or two to change from amber to green; if it doesn’t change, check the accounts settings and password and make sure you’re using the correct EWS server address.

Note: If you already have email on the server, your email will slowly begin to populate your inbox. This can take some time depending on how much data you have.

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