Manually configure Outlook 2011 for email hosted on Exchange 2007

  • Last updated on: 2016-01-28
  • Authored by: Rackspace Support

This article describes how to set up your Microsoft Exchange 2007 mailbox to work with your Microsoft Outlook 2011 email client.

  1. Login to your user control panel (cp.rackspace.com/usercp). Under the Client Setup section, select Outlook 2011. This will contain some information that you need to set up your account.

  2. Open Outlook and, from the Outlook drop-down menu, select Preferences. In the Outlook Preferences menu, select Accounts.

  3. On the Accounts screen, select Exchange Account.

  4. Enter the following information:

    • Email address - enter your entire email address (for example, myname@example.com).

    • Method - select User Name and Password.

    • Username - enter your entire email address (for example, myname@example.com).

    • Password - enter the password associated with your email address.

    • Server - Enter the Exchange Web Server (EWS) address from your Outlook 2011 Setup Guide.

  5. Select Add Account and confirm that the amber-colored dot next to the account name turns from an amber color to a solid green color. (this may take a moment). Close all windows and you’re done!

Note: The amber dot may take a minute or two to change from amber to green; if it doesn’t change, check the accounts settings and password and make sure you’re using the correct EWS server address.

Note: If you already have email on the server, your email will slowly begin to populate your inbox. This can take some time depending on how much data you have.

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