Manually configure Outlook 2010 for email hosted on Exchange 2007

  • Last updated on: 2016-01-28
  • Authored by: Rackspace Support

This article describes how to set up your Microsoft Exchange 2007 mailbox to work with your Outlook 2010 email client.

  1. Log into your User Control Panel (cp.rackspace.com/usercp) and select the Outlook 2010 icon/link. This link will provide a pop up window with information needed to set up your account.

  2. Click the Windows Start button, select Control Panel, and select the Mail icon.

    Note: Depending on which version of Windows you are running, you may need to switch to Classic view to find the Mail entry or it might be labeled 32-Bit.

  3. Select the Show Profiles button, click the Add button, enter a name for this profile, and select the OK button.

  4. Select the Manually configure server settings or additional server types check box, click the Next button.

  5. Select the Microsoft Exchange option and click the Next button.

  6. Enter the Microsoft Exchange server address from the Outlook 2010 Setup guide in the control panel.

    Select the Use Cached Exchange Mode check box.

    In the User Name box, enter your entire email address.

  7. Select the More Settings button, select the Connection tab and select the Connect to Microsoft Exchange using HTTP check box.

    Select the Exchange Proxy Settings button and enter the Proxy Server address from the Outlook 2010 setup guide in the control panel.

  8. Select both the On fast networks and On slow networks check boxes.

    Under Proxy authentication settings, select Basic Authentication.

  9. Click Ok, Apply, and Ok again. Then select the Check Name box in the Connect window, enter the password, and select the OK button.

    Note: You may receive a pop-up asking you to select your mailbox from a list. Select your mailbox and click the OK button.

  10. Your name will then be highlighted and a line will appear under the username field, indicating that your profile has been configured.

    Select Next, select finish, and open Outlook.

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