Manually configure Entourage for email hosted on Exchange 2010

  • Last updated on: 2016-01-28
  • Authored by: Rackspace Support

These instructions describe how to set up your Microsoft Exchange 2010 email account with Microsoft Entourage.

Note: Microsoft Exchange 2010 requires Entourage 2008 Web Services Edition for full Exchange functionality. Entourage 2008 Web Services Edition is a free add-on to Entourage 2008 provided by Microsoft. You can find more information at the following link:

If you cannot install the Entourage 2008 Web Services Edition add-on, consider using Outlook Web Access. Alternatively, you can set up your account using IMAP as described at Help tool for hosted email and Skype for Business.

  1. Open Entourage and select Tools, Accounts, New and then Exchange.

    Note: If the setup assistant window appears, select Configure Account Manually, select New, and then Exchange.

  2. In the pop-up window, enter the following information into the fields:

    • Account Name - Enter a descriptive name of your choice for your account (for example, Work Account).

    • Name - This is the name that will be displayed when you send an email message.<

    • E-mail address - Enter your entire email address using all lowercase letters (for example,

    • Account ID - Enter your full email address.

    • Domain - Leave this field blank

    • Password - Enter the password associated with the email address you’re setting up.

  3. Click the Advanced tab and, in the Exchange Server box, enter and then select OK. Your account will then connect and mail data will begin to populate into your inbox.

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