Manually configure Entourage (EWS) for email hosted on Exchange 2007

  • Last updated on: 2016-05-17
  • Authored by: Rackspace Support

These instructions describe how to set up Entourage 2008 Exchange Web Services (EWS) version to work with Rackspace Hosted Exchange 2007.

Note: To see what type of Entourage version you have, go to Entourage located at the top, select About Entourage, and look under Web Services Edition.

  1. Log in to the Cloud Office Control Panel and select the Entourage 2008 icon/link. This link will provide a pop-up window with information needed to set up your account.

  2. Open Entourage and at the very top select Tools, then Accounts, then New, then Exchange.

    If the Setup Assistant window appears, select Configure Account Manually, then New, then Exchange.

  3. Enter the following information into the fields:

    • Account Name - Enter a descriptive name of your choice for your account (for example, Work Account).

    • Name - This is the name that will be displayed when you send an email message.<

    • E-mail address - Enter your entire email address using all lowercase letters (for example,

    • Account ID - Enter the user name from the Setting Up Entourage 2008 window.

    • Domain - Enter the domain name from the Setting Up Entourage 2008 window.

    • Password - Enter the password associated with the email address you’re setting up.

  4. Next, click the Advanced tab and, in the Exchange Server box, enter the EWS Server address from the Setting Up Entourage 2008 window.

  5. Check the This DAV service requires a secure connection (SSL) box and then click the OK button.

Continue the conversation in the Rackspace Community.