Manually configure Android devices for email hosted on Exchange 2013

  • Last updated on: 2018-12-27
  • Authored by: Mawutor Amesawu

This article helps email hosting users to manually configure Microsoft® Exchange 2013 on most Android™ devices.

Note: For personalized user and server information and device-specific instructions, use the Email Help Tool.

Before you begin

Your administrator must add an ActiveSync license and assign it to your email address.

Configure your device

Use the following steps to configure your Android device:

  1. On your device, tap the system Settings icon, as shown in the following image:

  2. Tap Accounts & sync (Accounts on some devices), as shown in the following image:

  3. Tap Add, as shown in the following image:

  4. Tap Exchange ActiveSync (Microsoft Exchange ActiveSync on some devices), as shown in the following image:

  5. Enter your email address and password, and then tap Manual setup, as shown in the following image:

  6. On the next page, enter information in the following fields, then tap Next:

    • Email address: Your email address (for example,
    • Server address: or

      Note: Use the Email Help Tool to get the correct server address for your device.

    • Domain: Leave this field blank.
    • Username: Enter your email address again.

      Note: Some devices might combine the domain and username settings as domain\username. On those devices, precede your email address with a backslash (for example, \

    • Password: The password associated with your email address.
    • This server requires an encrypted SSL connection: Select this option.
  7. If you’re prompted to enable remote security administration, tap OK or Allow.

    If the device is lost or stolen, this setting enables you to remotely perform a factory reset (delete all data) on the device from the Outlook Web App (OWA).

  8. Select the services that you want to synchronize with the Exchange server, and specify how often you want to synchronize, as shown in the following image. Then, tap Next.

  9. Enter a descriptive name for your account as shown in the following image, then tap Finish setup.

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