Manually configure Android devices for email hosted on Exchange 2013

This article helps email
hosting
users to manually
configure Microsoft® Exchange 2013 on most Android™ devices.

Note: For personalized user and server information and device-specific
instructions, use the Email Help Tool.

Before you begin

Your administrator must add an ActiveSync
license
and assign it to your email
address.

Configure your device

Use the following steps to configure your Android device:

  1. On your device, tap the system Settings icon, as shown in the following
    image:

  2. Tap Accounts & sync (Accounts on some devices), as shown in the
    following image:

  3. Tap Add, as shown in the following image:

  4. Tap Exchange ActiveSync (Microsoft Exchange ActiveSync on some
    devices), as shown in the following image:

  5. Enter your email address and password, and then tap Manual setup, as
    shown in the following image:

  6. On the next page, enter information in the following fields, then tap
    Next:

    • Email address: Your email address (for example, [email protected]).

    • Server address: mex06.emailsrvr.com or mex08.emailsrvr.com.

      Note: Use the Email Help Tool to get the correct server address for your device.

    • Domain: Leave this field blank.

    • Username: Enter your email address again.

      Note: Some devices might combine the domain and username
      settings as domain\username. On those devices, precede your email
      address with a backslash (for example, \[email protected]).

    • Password: The password associated with your email address.

    • This server requires an encrypted SSL connection: Select this option.

  7. If you're prompted to enable remote security administration, tap OK or
    Allow.

    If the device is lost or stolen, this setting enables you to remotely
    perform a factory reset (delete all data) on the device from the Outlook
    Web App (OWA).

  8. Select the services that you want to synchronize with the Exchange server,
    and specify how often you want to synchronize, as shown in the following
    image. Then, tap Next.

  9. Enter a descriptive name for your account as shown in the following image,
    then tap Finish setup.