Manually configure Android devices for email hosted on Exchange 2007

  • Last updated on: 2016-05-17
  • Authored by: Rae D. Cabello

The following steps are required to configure Microsoft Exchange 2007 on most Android devices:

Note: Before you can begin, your administrator must Add an ActiveSync license and assign it to your email address.

  1. Log in to the Cloud Office Control Panel.

  2. Scroll down to the Client Setup section and click on the ActiveSync link.

    This will open the Setting Up ActiveSync window which will contain the information needed to set up your device.

  3. With your Setting Up ActiveSync window open, select the Settings icon from the Home screen on your device.

  4. Next, select Accounts and Sync and then select Microsoft Exchange ActiveSync.

  5. Next, enter your email address and password under the Configure exchange account in a few steps field. Then select the Manual setup option.

    Note: Depending on what OS version of Android you’re running, if you have only “Domain” as an option, you may leave this field blank.

  6. Next, enter the domain address exactly as it appears in the Setting Up ActiveSync window followed by a “\” (backslash) with the username exactly as it appears in the Setting Up ActiveSync window. Then enter your password and the Exchange server exactly as it appears in the Setting Up ActiveSync window.

  7. On the following screen, select OK. Next, select all that apply to you and on the last screen, give your account a name.

If everything was done correctly, mail will start populating in your inbox.

Continue the conversation in the Rackspace Community.