Exchange email mailbox features

  • Last updated on: 2016-05-17
  • Authored by: Marco Salazar

Rackspace offers a Hosted Exchange solution for users who require a collaborative solution for their business/organization.

You can use Hosted Exchange to work with distribution lists and with the Outlook Web App (OWA).

Exchange Distribution Lists

You can use lists, also called Exchange Distribution Lists, to manage users in a team or group. Only email addresses in your domain can be part of a distribution list.

For example, you can create a distribution list to group together everyone on the billing team:,, and Adding all members of the billing team to one distribution list makes it possible to communicate new upcoming billing updates within the team by writing to one address, such as

To set up a list, log into the Cloud Office Control Panel here.

Outlook Web App (OWA)

The Outlook Web App is a direct connection to your email without the need for additional software; your web browser is enough. Messages that are sent and received using OWA will be waiting for you the next time you log into the portal. The OWA portal provides most of the functionality that a mail client would offer, including sending and receiving email, setting up email signatures, and setting rules to filter messages to sub-folders.

Advantages of OWA versus email clients

  • There is no need to configure additional server settings for OWA.
  • Email is ready to access 24/7 through the most popular web browsers (Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Safari)
  • Messages are stored in the cloud so no local storage is consumed.
  • Changes made to Contacts, Calendar and Mail items are synced down to all other devices configured with your account.

Accessing OWA

To access the Outlook Web App, login here.

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