Enable email archiving: Cloud Office Control Panel

  • Last updated on: 2016-01-18
  • Authored by: Mawutor Amesawu

Archiving collects and stores both external and internal incoming and outgoing email, including attachments. This data can be accessed for search and review by the administrator of the account and by administrator-designated users.

To enable archiving, log in to the Cloud Office Control Panel, and perform the following steps:

  1. Click your account name in the upper-right corner, and select Upgrades & Services.
  2. On the Upgrades & Services tab, click the name of your domain.
  3. In the Add-ons section, click the Email Archiving menu and select On.
  4. Click Continue.
  5. Click Complete Order.

You will receive a welcome email from mail@archivesrvr.com. After you receive the welcome email, all new email will start being copied into the archive.

Messages will be indexed nightly for search purposes. To manually index for immediate search access, click Collect Now in the Collectors section of the Archive Manager.

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