Create MX records for Google Apps through the Cloud Control Panel

  • Last updated on: 2018-10-23
  • Authored by: Lee Jelley

This article shows you how to add Google Apps MX records to a domain managed via the Cloud Control Panel.

Important: Be sure to verify your domain with Google Apps through their administrative interface.

After your domain has been verified, the next step is to add Google’s MX records to the domain’s information in the Domain Name Service (DNS) section of the Cloud Control Panel.

Google Apps provides five MX records to be added to the domain DNS settings. You can find the latest MX record values on the Google Apps web site.

Add MX records to a domain

Use the following steps to add MX records to a domain:

  1. Log in to the Cloud Control Panel.

  2. In the top navigation bar, click Select a Product > Rackspace Cloud.

  3. Select Networking > Cloud DNS.

  4. Click the gear icon next to your domain and select Add DNS Record.

  5. In the popup dialog box, select MX Record as the record type.

  1. Enter the following information:
  • The hostname for your domain (optional)
  • Mailserver domain
  • Priority
  • Time to Live (TTL)

You can find the five MX record mailserver domains, priority numbers, and recommended TTL on the Google Apps website.

Note: Don’t include a period at the end of the mailserver domain when you enter it. The system will add that for you behind the scenes if it’s required.

  1. Click Add Record.

After you add the first MX record, repeat the process for the other four MX records.

Check and test

Now that the MX records have been stored within the DNS settings for your domain, the changes should propagate after the time specified in the TTL has passed. You can test your changes with a DNS checker.

Send an email through the Google Apps webmail interface to an email address you can access on a different domain, then reply to it. If the email to your domain gets back to Google Apps you’ll know the DNS changes worked.

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