Cloud Feeds FAQ

  • Last updated on: 2016-09-09
  • Authored by: David Hendler

Get quick answers to common questions about the Rackspace Cloud Feeds service.

Who can use Cloud Feeds?

All Rackspace customers with a Cloud services account can use Cloud Feeds.

How much does Cloud Feeds cost?

Cloud Feeds is available at no charge.

How do I grant access to Cloud Feeds?

For information about how to add Cloud Feeds to individual users on your Cloud account, see Cloud Feeds overview.

What can I use Cloud Feeds for?

During the Early Access Program, Cloud Feeds has limited functionality and event notifications. Additional features will be added as development continues, and some existing functionality might change.

The following table shows the kind of information, in the form of events, that you can receive for various Rackspace Cloud services.

Service Feed name Events
Cloud Backup /backup/events Bandwidth Usage, License Usage, Storage Usage
Cloud Big Data /bigdata/events Hadoop Cluster Usage
Cloud Block Storage /cbs/events Volume Usage
Cloud Databases /dbaas/events Database Memory and Disk Usage
Cloud DNS /dns/events Domain Create and Delete Events
Cloud Files /files/events Bandwidth Usage, Storage Usage
Cloud Identity /identity/events User Status Events
Cloud Load Balancers /lbaas/events Load Balancer, Usage System, Status Events
Cloud Monitoring /monitoring/events Monitoring Usage
Cloud Queues /queues/events Bandwidth Usage, System Usage
Cloud Servers /servers/events Bandwidth Usage, Server Usage, System Status Events

Event notifications are stored for up to three days so they can be retrieved when convenient. Events are published in XML format. At this time most events are related to usage, with few system and security events.

What features will be available in the future?

We plan to provide the following features in future releases:

  • Additional feeds and event types
  • Archiving
  • Support for JSON-formatted event notifications
  • Support for CADF-formatted event notifications
  • Daily usage summary for usage-related events
  • Feed aggregation across data centers
  • Near real-time latency

Where is Cloud Feeds available?

Cloud Feeds is available in the following regions:

  • Chicago (ORD)
  • Dallas-Fort Worth (DFW)
  • Hong Kong (HKG)
  • London (LON)
  • Northern Virginia (IAD)
  • Sydney (SYD)

What is the Early Access Program?

The Early Access Program lets customers use and give feedback on our products before a final version is released. This program ensures that our features align with customer business needs. Additional features will be added as development continues, and some existing functionality available during Early Access might change.

What are the Terms of Service?

During the Early Access period, the Cloud Feeds Terms of Service are available at http://www.rackspace.com/information/legal/testterms. When the Early Access Program is over, the Terms of Service will revert to the standard Cloud Terms of Service.

Continue the conversation in the Rackspace Community.