Add RAM to a server or hypervisor

  • Last updated on: 2019-12-12
  • Authored by: Chad Sterling

This article explains how to create a ticket to add RAM to a server or hypervisor.

Create a ticket in the MyRackspace portal

  1. Log in to the MyRackspace Portal with your username and password.

  2. In the top navigation bar, choose Select a Product > Dedicated Hosting.

  3. Select Tickets > Create Ticket. The Create New Ticket page displays.

  4. Select the Subject field.

  5. From the dropdown menu, Select Add RAM to Server or Hypervisor.

  6. In the Ticket Details section, select a device from the dropdown menu

  7. Enter the amount of RAM you want to add.

  8. In the Preferred Maintenance Schedule section, you can choose to have the work done at any time by selecting the Anytime checkbox. Otherwise, fill out the remaining maintenance details to have the work completed in a scheduled maintenance window.

  9. Select Create Ticket.

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