Add domains with the Cloud Office Control Panel

  • Last updated on: 2017-10-20
  • Authored by: William Loy

This article explains how to add a domain in your Cloud Office Control Panel.

Prerequisites

  • Applies to: Administrator
  • Difficulty: Easy
  • Time needed: Approximately 15 minutes
  • Tools required: Cloud Office Control Panel access

If you would prefer a video tutorial see Rackspace Email - Adding a Domain .

Add domains in the Cloud Office Control Panel

  1. Log in to the Cloud Office Control Panel.

  2. From the Go to section menu, select Domains.

  3. In the Manage section, click Domains.

  4. Click Add Domain.

  5. Enter the domain name in the Domain Name field, and then select one of the following options and complete their respective steps:

I own this domain

Continue to use your current domain registrar and DNS hosting company by pointing your MX records to Rackspace servers.

  1. Select the services you would like to include on the domain, and then click Save.
  2. Create mailboxes.
  3. Set up DNS records for Cloud Office email to start receiving email at Rackspace.

I own this domain and want Rackspace to Host my DNS

Continue to use your current domain registrar, but have Rackspace to host your DNS.

  1. Select the services you would like to include on the domain, and then click Save.
  2. Create mailboxes.
  3. Set up DNS records for Cloud Office email. In order for these records to become active, you must first contact your domain’s current registrar and request that the Name Server records be switched over to Rackspace’s Name Servers.
  4. Configure your DNS records in the Cloud Office Control Panel BEFORE you change the Name Server records to avoid any interruption of service. Update the following Name Server records at your registrar to the following records:

    Primary:   DNS1.NAME-SERVICES.COM
    Secondary: DNS2.NAME-SERVICES.COM
    Secondary: DNS3.NAME-SERVICES.COM
    Secondary: DNS4.NAME-SERVICES.COM
    Secondary: DNS5.NAME-SERVICES.COM
    

I want to register this domain(price varies)

Rackspace charges an annual renewal fee to register this domain and hosts your DNS records.

  1. Select the services you would like to include on the domain, and then click Save.
  2. Confirm your purchase by clicking Register Domain.
  3. A verification email confirming your domain purchase is sent to the email address on record. You must click the verification link in the email within 15 days to avoid any disruption to your domains. For more information, see Additional information about Registrant Benefits and Responsibilities.
  4. Create mailboxes.
  5. Set up DNS records for Cloud Office email to start receiving email.

You have successfully added a domain to your Cloud Office account!

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