Add an Office 365 license

  • Last updated on: 2017-07-10
  • Authored by: William Loy

This article describes how to add an Office 365 product license in the Cloud Office Control Panel. This license allows a Cloud Office user to access an Office 365 subscription, depending on the number of licenses allotted in the Cloud Office Control Panel.

For more information about Office 365 subscriptions, see Set Up Office 365.


  • Applies to: Administrator
  • Difficulty: Easy
  • Time needed: Approximately 15 minutes for the subscription to be visible in Office 365 portal
  • Tools required: Cloud Office Control Panel access, an Office 365 tenant with Rackspace Cloud Office

For more information about prerequisite terminology, see Cloud Office support terminology.

Add an Office 365 license

  1. Log in to the Cloud Office Control Panel by using your Rackspace Cloud Office admin ID and password.
  2. In the Microsoft Office 365 section, click Manage Office 365.

  3. If “FIRST TIME SETUP”, appears above the Microsoft Office 365 title, perform the steps in Set up Office 365 - Create a tenant ID, and then return to this article.

    If “FIRST TIME SETUP” does not appear (because you have an existing tenant), click Add Product to add a new product subscription.

  4. Click the gear icon next to an existing product subscription and then select Change Quantity to add additional licenses.

Assign an Office 365 license to a user

  1. Log in to by using your Office 365 administrator credentials.
  2. Click the Admin tile.
  3. Under Users click Add User to create the user that you want to apply the license to.

  4. Fill in the requested information to create the new user.
  5. Under Product licenses, apply the new license you just added in the Cloud Office Control Panel.

  6. Scroll down and click Add.