Add an Office 365 license

  • Last updated on: 2019-07-30
  • Authored by: William Loy

This article describes how to add an Office 365 product license in the Cloud Office Control Panel. This license allows a Cloud Office user to access an Office 365 subscription, depending on the number of licenses allotted in the Cloud Office Control Panel.

For more information about Office 365 subscriptions, see Set Up Office 365.


  • Applies to: Administrator
  • Difficulty: Easy
  • Time needed: Approximately 15 minutes for the subscription to be visible in Office 365 portal
  • Tools required: Office 365 tenant Administrator access

For more information about prerequisite terminology, see Cloud Office support terminology.

Add an Office 365 license

  1. In the Manage Office 365 at Rackspace Control Panel, click on Products -> Product Catalog on the left sidebar.
  2. Select a plan and click Add Product. You can learn more about each license by clicking on the arrow next to the details. To compare Office 365 subscriptions offered by Rackspace, see Office 365 - Pick your plan.
  3. Enter the number of licenses that you need and review the charges.
  4. Click Add Product.

Assign an Office 365 license to a user

  1. In the Manage Office 365 at Rackspace Control Panel, click on Users.
  2. Click Add User.
  3. Fill in the requested information to create the new user. It automatically generates a one-time password for you to give to the user. This password must be changed upon first login.
  4. Select the License you’d like to apply to the user.
    Note: You must have available licenses in order to assign them. See the preceding section to add a more licenses.
  5. Click Add User at the bottom of the page to finish the process.

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